Forum Discussion
4 years ago
@jpkarlsen Hello, I have done that and I still am getting the white screen.
I can go to any other world but copperdale. (Yes I have the HSY pack) The CAS and build mode items are usable and I have used them. But I try to enter copperdale to make my own high school and I cannot. It just gives the white screen. In order to do anything, I have to exit to main menu. Trendi and social bunny also doesn't work.
Like I said, everything has been updated, taken out and out back in, localthumbcache deleted, game is up to date, repaired the game as well.
When I first got the pack, I was able to access copperdale and the high school lot for a month or two. I don't know what changed to now I cannot. But I have done all the suggested and I still cannot access copperdale.
I can go to any other world but copperdale. (Yes I have the HSY pack) The CAS and build mode items are usable and I have used them. But I try to enter copperdale to make my own high school and I cannot. It just gives the white screen. In order to do anything, I have to exit to main menu. Trendi and social bunny also doesn't work.
Like I said, everything has been updated, taken out and out back in, localthumbcache deleted, game is up to date, repaired the game as well.
When I first got the pack, I was able to access copperdale and the high school lot for a month or two. I don't know what changed to now I cannot. But I have done all the suggested and I still cannot access copperdale.
jpkarlsen
4 years agoHero (Retired)
Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199