The Sims TeamProduct: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? horse ranch
Steps: How can we find the bug ourselves? try to move a family into the new world chestnut ridge, world will not load
What happens when the bug occurs? world does not load to choose housing ect.
What do you expect to see? the world to load and be able to move a family into a home and play in said world
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
new horse ranch expansion pack, the new world will no load after creating or selecting a family to move in. you cannot choose home nothing. you cant play in the world.
Community ManagerHey @Bareskinz,
This looks like an issue with the TOOL mod- please remove all mods completely by deleting the files from your mods folder. After you've done that, you'll want to delete the localthumbcache.package as well.
Hey @EA_Solaire,
thank you for the issue statement however, I have a large mod folder that I'm not okay parting with. I was wondering if there is any other fixes to this. I know that this pack is new but I really can't get rid of these mods.
It worked for me without deleting the mods (I deleted TOOL and repaired it through Origin). What you could do is reinstall your mods in groups so you can figure out which one(s) is (are) causing the issue.
