Forum Discussion

gretchana's avatar
4 years ago

Mouse not changing from pointer to hand in Live Mode

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.83.24.1230
What expansions, game packs, and stuff packs do you have installed? Movie Hangout, Spa Day, Tiny Living, Holiday Celebration, Realm of Magic, Vampires, Outdoor Retreat, Paranormal Stuff, Cats + Dogs, Seasons, Get Famous, Backyard Stuff, Strangerville, City Living, Island Living, Get to Work, Parenthood
Steps: How can we find the bug ourselves? Open a saved gameplay and go into the Sims' house in live mode
What happens when the bug occurs? When I go into my Sims' houses, the mouse does not change from the pointer to the hand when I hover over objects. I cannot pick up objects to put into my Sims' inventories.
What do you expect to see? My mouse should change to a hand, so that I can move and pick up objects and move them elsewhere or put them into the inventory.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

When I go into my Sims' house in live mode, the mouse does not change from the pointer to the hand when I hover over objects. I cannot move any objects or move them to my Sims' individual inventories. I have tried updating and repairing my game, uninstalling mods, and uninstalling the entire game amongst other things and nothing seems to work. This problem occurs on all saved gameplays (including a new one I created to see if the problem still occurred) as well as on both my desktop computer and laptop. Any suggestions for fixes would be appreciated because I honestly don't know what to do at this point. :/

4 Replies

  • I'm having the same problem, only I dont have any cc. I got the new update this afternoon and then the problem started. 

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    @Bunniebear178 Are you also on Mac ?

    Usually on PC this is a background program running that causes this. Not sure if that applies to mac as well.

  • No I’m just on pc.

    Do you know how I could figure out which background thing that’s  causing the problem?

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @Bunniebear178 Usually it's one that's creating an overlay.

    Discord, Origin in game, GeForce Experience or other game clients.

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