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RosenotLauren's avatar
2 years ago

My Sims won't do anything

I don't understand why my game isn't working. The last four times I've tried to play my sims don't do anything. Everything queues up but they never do anything. I have reset the game, repaired it three times, and updated to the latest version. Nothing ever works. I have no problem logging into EA or opening the game. I can edit in CAS too, but I just can't play. What more can I do?

3 Replies

  • I don't understand why my game isn't working. The last four times I've tried to play my sims don't do anything. Everything queues up but they never do anything. I have reset the game, repaired it three times, and updated to the latest version. Nothing ever works. I have no problem logging into EA or opening the game. I can edit in CAS too, but I just can't play.

  • Same exact thing here. No mods or cc, I’ve repaired SEVERAL times, deleted save files and even uninstalled and reinstalled the game, but the sims are still just standing there. 

  • HI @RosenotLauren and @stefsims87 

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

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