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sarahdj12's avatar
sarahdj12
3 years ago

New update deleted my save and replaced it with another person's save?

So basically I am at a complete loss. I recently started a new sims game a couple of days ago. And today I downloaded a new expansion and it automatically updated my game. I go into my game and I see...
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there @sarahdj12,

It sounds like you may be loading into an NPC household instead of your previously played family.

If you're not seeing any of your save data under the Load Game option on the main menu, you'll want to run through the steps here to restore your previous save files. 

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