Parenting predicament: Play with toys won't tick

@anniemay3 Sorry for your frustration! 

Edit... please reference new reply below.

 I'm not sure what you mean by "but it still won’t tick"? If your household members are stuck on a command, and the issue did not stop when you quit and  went back into the game, you may want to try the following:

1. First, I would leave the game and make sure the game is fully updated (click spoiler tag):
   
   Spoiler

   How to update your game:
   • open Origin
   • click ‘Game Library’
   • right-click Sims 4 > Update Game
2. Second, I would run a game repair as follows:
   
   Spoiler

   How to run a game repair:
   • Open Origin, click ‘Game Library’ then right-click Sims 4 > Repair Game
   • Let it run until it has completed all repairs. It will do the base game first, then run through each of your DLCs (Expansion Packs, Game Packs, Stuff Packs and Kits).
3. Do you have Mods/CC? If so, I would see if the issue is gone with them removed, without saving the test. If the issue is gone with the Mods folder moved to your desktop and thelocalthumbcache.package file removed , I would leave without saving and troubleshoot for which Mod/CC is causing the issue. Directions for this process are as follows:
   
   Spoiler

   Try moving the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can test without saving in order to identify which CC/Mods are causing the issue, then remove or add updated version(s) of the Mod/CC causing the issue.

Please let us know if the issue remains after trying these things. 🙂

@anniemay3 I apologize... I believe I misunderstood that your issue was not the game/task froze or something along that line, but rather that the goal will not complete for you? If this is the issue, please reference this Bug Report. You can add your information to the report, plus you can "XP" and "Me Too" the report and follow it so that you get notified if any workarounds or a fix comes out. Also, there is one reply on the report where Sims Guru Nick asks for game saves (comment #3). I don't see a follow-up where he states that they have enough game saves, so maybe you could share your game save with him as well? ...

Bug Report: https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Parental-predicaments-Scenario-fails-to-complete/td-p/11795820

Nick asking for game saves: https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Parental-predicaments-Scenario-fails-to-complete/m-p/11822100#M231216

I have tried every toy in the game and cannot for the LIFE of me get “Have Leonardo and Sofia Play with Toys” to complete. I have zero CC or mods (besides in game testing cheat motherlode) but seriously, what gives!

Game is fully updated - i triple checked.

No - the other task I need to complete is “make sure they have a good night’s sleep” but I think that’s because they’ve had the monster under their beds both in game nights so far.

Okay, I figured it out - and I feel like an absolute DUMMY now 🤣

I had tried every toy in the game, but not the actual toy CHEST. Sure enough, after watching someone on YouTube have this issue, I gave them each a toy chest and selected “Play with Toy…” then selected one of the four options.

IT WORKED.

So if you, too, overthink everything? Just get the toy chest. 🤦🏻‍♀️