Forum Discussion

talya1002's avatar
8 years ago
Solved

Patch Update Sucks

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What expansions, game packs, and stuff packs do you have installed? Every pack expect spooky stuff and of course pets
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? game mode doesnt work
What do you expect to see? uh dont have that problem so
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the patch wont work...im suppose to be getting cats and dogs tomorrow!

After the new patch update them game has been acting funny. CAS works perfectly but game mode or viewing a word on the other hand is glitching, If I want to look at a family, a blue box blinks with the loading circle around it. You can't see the families and when you are playing with the family their pictures wont show nor simlogy etc. If you in game and try to play the family it wont do anything, it just stays. Please help! Im suppose to be getting Cats and Dogs! I wont be able to play with my game like this. 

I took out all my CC

  • jpkarlsen's avatar
    jpkarlsen
    8 years ago

    Please remove all your Mods and CC then try without. Look for updates to your Mods/CC.

10 Replies

  • Same thing is happening to me. I can't do anything with my any of families. In game mode, I can't switch between any of sims and the option to isn't even there, like their little pictures at the bottom aren't showing up. 

  • Hi @talya1002 and @omggawhale

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    Please remove all your Mods and CC then try without. Look for updates to your Mods/CC.

  • It works without mods, but I don't even wanna play without mods. I deleted everything my mod conflict detector said was wrong and it didn't help.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    The Mod conflict detector finds conflicts between Mods not between Mods and the game itself.

  • Update: I ended up deleting the Wicked Wims mod, I didn't really use it anyways but after I deleted that it's working again!

  • ARP98's avatar
    ARP98
    Rising Rookie
    4 years ago

    I cant get this thing to work!! so you are not alone, whatever this new EA crap is, that is exactly what it is crap!!! Why they have to keep fixing things that are not broken. I have been playing sims since the first one,  so for over 20 years.  This thing just keeps not starting, and telling us after years of playing oh sorry its your mods!!! is crap. I am so annoyed I ready to delete the whole thing and move away for EA all together. 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @ARP98,

    This thread is quite a few years old, and is being locked here to avoid further necroposting.

    If you're still having an issue please feel free to create a new thread and provide as many specific details as possible, thanks!


    • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

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