PRESETS ON SIM CHANGING/DISAPPEARING ON LIVING MODE

Do you guys know what causes this preset bug where the Sim looks completely different in live mode, as if no preset was applied? It only happened with this Sim — I have other Sims with presets and didn’t get this bug. Even this Sim’s height slider isn’t working. I updated all the presets and sliders with Sims 4 Studio, but it still didn’t work.