Forum Discussion

3 Replies

  • megathegem's avatar
    megathegem
    3 years ago

    When you say “clean folder” what do you mean? Like duplicate the sims 4 folder and delete the other one? 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @megathegem

    No. It means move the current Sims 4 folder from Documents > Electronic Arts to the desktop and then launch the game and see if the issue still persists. Or rename it. Either way a new clean folder is generated when you launch the game.