Forum Discussion

Re: My sims and the townies have disappeared! Sims 4

@domcampos07 

The pics you attached only show no sims in the Other tab so all the NPCs are gone in that tab.  Just to be sure, do you have any sims under the My Households tab?

Do you have any other saves that you can look in to see if they are there?  

And you could also try to recover an earlier version of the save you show in your pics to see if they are there.

Hope this helps.

8 Replies

  • Hello! Thank you for replying! I have no sims in the My Households tab, and the saves that I have tried to load in from will just bring me to an empty manage worlds menu.

  • SimmerStar4's avatar
    SimmerStar4
    Rising Ace
    3 years ago
    @domcampos07 Was the game saved after discovering this? Was this a new save or an established save with households already?
  • CGrant56's avatar
    CGrant56
    Hero+
    3 years ago

    @domcampos07 

    Since all you sims have gone missing from all saves then you have something going on that is certainly not right.  I thought it might be mods but you say you never used them. 

    Have you tried creating a new game?  If you have and still have the problem, there are a couple of things you can do.

    First, try a game repair. 

    The second thing you can do is a folder reset.  Just rename your "The Sims 4" folder to something else or move it somewhere else then start a new game.  If the problem is gone, then save and exit.  Then copy your saves and tray folders from the old folder to the new one and try again.  If you use any configoverride like a custom graphicsrules.sgr file, or custom music, copy those folders too. Then start the game.  

    Hope this helps. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @domcampos07

    Could you please upload a save to a file sharing site of some sort (Google Drive/Dropbox etc.) and PM me the link so I can test on my Mac?
  • domcampos07's avatar
    domcampos07
    3 years ago

    The game was saved after discovering, and the saved game I had was established with households 

  • I’m afraid of creating a new game and losing everything forever ☹️ I did try a game repair as well as deleting my localthumbcache. I can definitely try resetting the folder thank you for the advice!

  • SimmerStar4's avatar
    SimmerStar4
    Rising Ace
    3 years ago
    @domcampos07 Okay.
    So I asked about whether or not it was saved since it is possible that saving it has now overwritten the file as having no Sims at all, which will only prolong the issue. It's possible that by not loading a previous save, that previous save will be unscathed after fixing the issue.

Featured Places

Node avatar for The Sims 4 Mods & Custom Content

The Sims 4 Mods & Custom Content

Find tips, tutorials and troubleshooting for mods and custom content, and The Sims 4 patch files here.Latest Activity: 7 hours ago
16,483 Posts