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DarkDeva26's avatar
DarkDeva26
7 months ago
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Re: Sims 4 White Screen on New Game

@puzzlezaddict Hey, I´m having the same issue and was hoping you could explain how the whole clean / new folders work. Can I get some help or even a link to a tutorial? Thanks
  • puzzlezaddict's avatar
    puzzlezaddict
    7 months ago

    @DarkDeva26  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If the game works in the new folder, you can test your existing content in that folder in batches: mods and cc first (although much of it is broken after this patch), then saves and Tray files.  Other than UserSettings.ini (login rewards) and maybe Screenshots and Recorded Videos, the rest can be discarded.

    If the clean folder doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    @DarkDeva26  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If the game works in the new folder, you can test your existing content in that folder in batches: mods and cc first (although much of it is broken after this patch), then saves and Tray files.  Other than UserSettings.ini (login rewards) and maybe Screenshots and Recorded Videos, the rest can be discarded.

    If the clean folder doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • DarkDeva26's avatar
    DarkDeva26
    7 months ago
    @puzzlezaddict I tried the new game, it works perfectly until I put the mods back in, I tried the mod conflict detector and deleted all the ones that showed up as an error, but theres still something thats breaking the game. I might have to test the mods out a handfull at a time, but I really dont want to because I have about 900 mods. Any advice?
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    @DarkDeva26  This thread has a non-exhaustive list of known broken mods:

    https://answers.ea.com/t5/Mods-CC-Issues/Broken-Obsolete-and-Updated-Sims-4-Mods-1-108-July-23-2024-Game/td-p/13891143

    For the rest, there's no shortcut to testing, although you could also hold off until the modders start posting updates compatible with the new patch and pack.  For the rest, the 50/50 method makes the process much more efficient.

    https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

  • DarkDeva26's avatar
    DarkDeva26
    7 months ago
    @puzzlezaddict I tried the 50 50 method, and deleted the file that seemed to be broken, it was a slow dancing mod that never worked. Now, with all the mods / cc, Saves and screenshots, it doesn't work. Should I try the 50 50 again? Or just try another method?
  • DarkDeva26's avatar
    DarkDeva26
    7 months ago
    @luthienrising Did another 50 50, deleted the problem file, when I went back in, it didn't work. I guess I'll just have to delete most of my cc and start from scratch. I don't really want to spend weeks going threw my cc just for it to crash again.
  • DarkDeva26's avatar
    DarkDeva26
    7 months ago
    @luthienrising Thanks for all your help, decided to delete all my cc and start from scratch, everything seems to be working, even bugs and texture errors I had from before.
  • luthienrising's avatar
    luthienrising
    Hero+
    7 months ago

    @DarkDeva26 Sorry you had to do that! I did it last year. I'm trying really hard not to just download everything I might use now!

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