AFTER the 4/18 update, I've noticed a large gap in my save files. I am desperately trying to restore my game back to 4/17 or before however there is no data there which is odd given I know I saved my game. The only saves available are from 4/19 to today and some randoms from 2017. Does anyone know how to access this or am I completely screwed?BEFORE any one tries to come for me - I have enough space on my computer, there is no reason why it wouldn't be stored properly for this reason alone.Thanks in advance for any help and insight.P.S. I play on a MacBook

/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver0/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver1/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver4/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver3/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver2/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver4/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver3/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver2/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver0/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver1/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver0/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver1/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver4/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver3/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver2/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver4/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver3/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver2/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver0/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver1

I seem to be having this issue however the space/memory is not the problem with my computer.

@chinyereigwe Please open Terminal and copy and paste the following search command then hit Enter/Return: find / -type f -name "*Slot_*" 2>/dev/null After a little while it will return the results of the search. Please copy and paste the results in a post here.

@chinyereigwe Thanks! You have two individual saves: /Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save /Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save The rest are backups. This search would have looked in every nook and cranny of your Mac user account which is why I asked you to do it, to check any residual saves anywhere in iCloud or which may have been moved somewhere else by mistake. Do you have any other user accounts on your Mac?

I don’t have any other users!The saves were confusing but I clicked on the 'get info' to see the time/date stamps on each and there were a few on apr 19 and 20 as well as some randoms back from 2017 however I don’t see any from like apr 18th and before

Saves after 4/18 update | EA Forums

13 Replies

chinyereigwe
3 years ago
I seem to be having this issue however the space/memory is not the problem with my computer.
Bluebellflora
Hero+
3 years ago
@chinyereigwe

Please open Terminal and copy and paste the following search command then hit Enter/Return:

find / -type f -name "*Slot_*" 2>/dev/null

After a little while it will return the results of the search. Please copy and paste the results in a post here.
chinyereigwe
3 years ago
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver0
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver1
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver4
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver3
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver2
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver4
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver3
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver2
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver0
/System/Volumes/Data/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver1
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver0
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver1
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver4
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver3
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver2
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver4
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver3
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save.ver2
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver0
/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver1
Bluebellflora
Hero+
3 years ago
@chinyereigwe

Thanks!

You have two individual saves:

/Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save /Users/chinyereigwe/Documents/Electronic Arts/The Sims 4/saves/Slot_00000001.save

The rest are backups. This search would have looked in every nook and cranny of your Mac user account which is why I asked you to do it, to check any residual saves anywhere in iCloud or which may have been moved somewhere else by mistake.

Do you have any other user accounts on your Mac?
chinyereigwe
3 years ago
I don’t have any other users!
The saves were confusing but I clicked on the 'get info' to see the time/date stamps on each and there were a few on apr 19 and 20 as well as some randoms back from 2017 however I don’t see any from like apr 18th and before
Bluebellflora
Hero+
3 years ago
@chinyereigwe

Apart from those two there are no other saves on your Mac, unless you have renamed them? The files ending .ver are backups of the two save files.
chinyereigwe
3 years ago
i've never looked in this file before let alone touched/renamed them.
Bluebellflora
Hero+
3 years ago
@chinyereigwe

Not these ones, any other save files you may have. But it doesn't sound like it. Do you have a Time Machine or other manual backup of your Mac that you may be able to find saves on?
chinyereigwe
3 years ago
no I haven't and I have a back up on my old computer before I bought this current one however its been a few months now and of course I haven't done any recent back ups on this one so looks like I'm out of luck unfortunately. the reason I was trying to get a back up is because all of my sims are naked/without cc skin/bald even with my mods/cc placed back in and I don’t know how to fix it. I had a cc/mod breaking my game after the update, was able to locate it and place everything else back in however everyone is without cc.
Bluebellflora
Hero+
3 years ago
@chinyereigwe

Ah ok. It's a CC issue, not a save issue then?

Is the CC showing in CAS?

Did you save after loading your game and seeing they were all CC free?