Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.103.315.1020What expansions, game packs, and stuff packs do you have installed? AllSteps: How can we find the bug ourselves? Try to pay billsWhat happens when the bug occurs? I try to get my sim to pay bills on the mailbox, phone, etc... but it doesn't go through. My simoleons stay the same and nothing is deducted. The sim will do the animation of paying the bill but then nothing happens.What do you expect to see? The bills are being paid, and the money is reduced. The lights turn back on.Have you installed any customization with the game, e.g. Custom Content or Mods? YesDid this issue appear after a specific patch or change you made to your system? NoThey do the animation it looks normal I just don't see the money being reduced.

I'm also having this problem only I have ZERO options to pay bills. I've checked the mail, phone, computer and clicking my active Sims literally no options saying pay bills

@KatySearra Have you tested this without mods/cc installed ?

I am also having this problem. I have bills that are due and the power company has shut everything off. I have tried to pay my bills using my mailbox, my phone, and my computer before they turned off my power. My sim goes through the motions of making the payment however my simoleons stay the same and the bills never actually get paid. Now I'm doomed to live in eternal darkness while I await the repo man to rob me blind. . .

@KatySearra Is your Sim living in a residential or rental residential ?Could you test another family on a backup of the same issue occurs of if it's limited to that specific family ?

Sims 4 Bills will not go through.

16 Replies

crinrict
Hero+
2 years ago
@KatySearra Have you tested this without mods/cc installed ?
boonelee
2 years ago
I'm also having this problem only I have ZERO options to pay bills. I've checked the mail, phone, computer and clicking my active Sims literally no options saying pay bills
KatySearra
2 years ago
Yes, it still does not work
crinrict
Hero+
2 years ago
@KatySearra Is your Sim living in a residential or rental residential ?

Could you test another family on a backup of the same issue occurs of if it's limited to that specific family ?
06d8877ac36a4bd
2 years ago
I am also having this problem. I have bills that are due and the power company has shut everything off. I have tried to pay my bills using my mailbox, my phone, and my computer before they turned off my power. My sim goes through the motions of making the payment however my simoleons stay the same and the bills never actually get paid. Now I'm doomed to live in eternal darkness while I await the repo man to rob me blind. . .
luthienrising
Hero+
2 years ago
@06d8877ac36a4bd1 Do you have mods or CC in your Mods folder? If so, do a "vanilla" test to see if a mod/CC is your problem: Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving.
queenofthekings5
Seasoned Novice
2 years ago
I am having the same issue. I have tested with no mods/cc on the save having the issue and it still occurs. I deleted my cache folders before testing.
luthienrising
Hero+
2 years ago
@queenofthekings5 Did you also delete the file called localthumbcache? That's the one that matters for Mods folder changes.
queenofthekings5
Seasoned Novice
2 years ago
@luthienrising yes, I did. I apologize I should have worded that better. I deleted all my cache folders. I did a test run last night in the save it occured in. I took out all mods and cc. I deleted all cache folders. Then I played the save until bills came again and I was able to pay them just fine. So I'm assuming a mod issue. So for anyone with this problem when testing make sure you play until bills come again before you rule out what the problem might be.
luthienrising
Hero+
2 years ago
@queenofthekings5 I was going to be repetitive because localthumbcache isn't a folder, but it sounds like you were able to narrow it to likely be a mod.

Your next step is Broken/Updated Mods .