Forum Discussion

milligramspoiso's avatar
3 years ago

Sims 4 CAS Issue with Pets

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.98.158.1020
What expansions, game packs, and stuff packs do you have installed? Growing Together, Get Together, Get To Work, Cottage Living, Cats & Dogs, Discover University, High School Years, Snowy Escape, Get Famous, Seasons, Island Living, City Living, My Wedding Stories, Strangerville, Jungle Adventure, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Toddler Stuff, Backyard Stuff, Romantic Garden, Movie Hangout, Cool Kitchen, Luxury Party, Fashion Street Kit
Steps: How can we find the bug ourselves? Open create a sim, create either a dog or a cat, open eye colors and click on the left eye
What happens when the bug occurs? The option to change the eye color for the left eye is unavailable
What do you expect to see? To see the colors available to change the eye color for the left eye
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

This bug/glitch occurs in both dogs and cats. This bug also shows up with and without the cas columns mod, a mod I have installed. Adjusting the ui doesn’t work either, you can still see this bug/glitch when you adjust the ui. So I have no idea if this is a bug in game that hasn’t been addressed/fixed or anything else. Any help is appreciated 🙂

6 Replies

  • @crinrict I have tested it without mods and cc, but the bug has still shown up. But I haven’t removed the localthumbcache file, so I’ll go try that!
  • @crinrict I’ve just gotten the chance to sit at my pc and remove the localthumbcache file…the bug still occurs. The bug also still occurs when I remove all of my cc from the game :/
  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

      

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