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inlogtenberg's avatar
inlogtenberg
New Scout
2 years ago
Solved

sims 4 files corrupted, but repairing gives error

Hi,

I just wanted to start the game, however I get an system error message stating some files are missing. The EA app then gives an error saying files are corrupted and the game needs to be prepared. No biggie, or so I thought. Repairing the game doesn't work, as the EA app gives yet another error message saying: "There's a problem with your security permissions. We couldn't access your system resources. Make sure your security permissions are configured correctly, and try again". I've tried a few things already:

- Running EA app as administrator

- Running windows prompt as administrator and then getting the game to repair (someone on a reddit thread from a while ago suggested this)

- Give security permissions to the electronic arts and EA folders in documents and program files

- Removed the mods folder (I never installed any mods on this laptop so I'm kind of confused how 1 random file got in there)

Unfortunately none of this worked and I'm still getting these error messages. I'm a little sus of another folder named "content" with also just one file in it, however I have absolutely zero knowledge about what files / folders are or aren't supposed to be there. The game was running just fine the last time I played it (2 days ago). I'm kind of wondering if this has anything to do with these new rewards you get by starting the game?

Anyways, if anyone can think of a solution or workaround, it would be greatly appreciated as I can't play right now. Thanks in advance!

  • inlogtenberg's avatar
    inlogtenberg
    2 years ago

    Hi,

    Thanks for helping out. Of course I continued with trying to get things to work, and as it turns out my antivirus programme was the culprit. Had issues with this specific one with other things as well so that might help a few people running into launching problems as well.

4 Replies

  • inlogtenberg's avatar
    inlogtenberg
    New Scout
    2 years ago
    @inlogtenberg Another thing I saw popped up in similar threads was to pause synchronising by onedrive, however this didn't solve anything either
  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @inlogtenberg Re. mods, The game will always create resource.cfg in the Mods folder. It's not a mod or CC file. Are you on PC or Mac? We'll get you to a tech support area.

  • crazycasey42's avatar
    crazycasey42
    2 years ago

    Edit - It worked! Thank God. I spent 4 hours trying to get it to work last night. 

    Check your computer for security updates. If the update doesn't work microsoft came out with a fix through command prompts. I know it bites but it seems like our only option. It's been a problem for awhile and they claim they can't fix it. 

    Here's the link to the fix -

    https://support.microsoft.com/en-us/topic/kb5028997-instructions-to-manually-resize-your-partition-to-install-the-winre-update-400faa27-9343-461c-ada9-24c8229763bf

    YT video I watched along with doing it to explain it -

    https://youtu.be/nIf3MG9BK-s?si=s3DqA1Iz_3jJVlzC

    Original post -

    I'm having the same problem! There was a Windows 10 security update that is causing a lot of people problems because a lot of people don't have enough space to download it. I just found a way to fix it to get the update to download through command prompts but it's still saying missing files. I'm trying to finish repairing again now that I updated my computer but like you before it was saying something about the security thing. Hopefully it works this time... I turned anti-virus off, ran as administrator, deleted microsoft software distribution. I don't know what else to do. I'll update if it works. 

    It repaired! Seeing if it loads up... No missing error message yet 🤞

    It's working! 🎉 

  • inlogtenberg's avatar
    inlogtenberg
    New Scout
    2 years ago

    Hi,

    Thanks for helping out. Of course I continued with trying to get things to work, and as it turns out my antivirus programme was the culprit. Had issues with this specific one with other things as well so that might help a few people running into launching problems as well.

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