Forum Discussion

hyungchunnie's avatar
2 years ago

Sims 4 Horse Ranch does not load to manage worlds or travel

My game got fixed with the empty text bubbles and debug items from yesterday. But today when I was playing at the new Chestnut Ridge. My cat needed to go to the vet and it won't let me travel to Brindleton Bay. I tried to move my Sim to another house within Chestnut Ridge and the loading got stuck. Tried to uninstall and reinstall the whole game, this time loading to Chestnut Ridge got stuck. Restarted my computer and the whole process starts all over again. I can't travel anywhere loading page is stuck. I tried to wait it was more than an hour on the loading page. Please help me. 

9 Replies

  • If you got it to work please tell me how you fixed it bc I'm having the same problem and have no idea how to fix it

  • PGFD's avatar
    PGFD
    Seasoned Newcomer
    2 years ago

    I stripped everything out. No Mods, No CC, No Save Games, No Tray items,, Cleaned App Data local and roaming of any EA temp folders, removed Sims 4 and the EA App. Fresh install of Sims 4 and EA client App... with nothing else. Still get white screen for Chestnut Ridge "Horse Ranch" after clicking on map icon. So please, do not suggest I check my Mods. I do not have any mods stored on this machine. The issue is either with a recent Sims 4 update or the pack Horse Ranch.

  • dude I thought it was just a me thing or a mods thing but nope. she just won't load in at all

  • they need to fix it bc I see other pc player load perfectly and I'm like I play on pc why isn't mine working I checked my internet and everything it still isn't working

  • reoko10's avatar
    reoko10
    Seasoned Novice
    2 years ago

    I had the same problem,now as for the 2 Chestnut Ridge neighborhoods I think that's a EA problem. I will tell you what I did because now I can finally travel in and out of Chestnut Ridge. First of all I took out my mods and I made sure no active Sim is living in either neighborhood then I exit my game and did a repair through the EA app and this is was solved my traveling problem. I really hope this helps. 

  • despdx's avatar
    despdx
    2 years ago

    Same. I tried as well. I removed my saves, and mods, and tray. Opened a new clean game, saved, exited the game, and repaired the game. Opened the game and Chestnut Ridge is still not available for me to travel into.

  • I had this issue too! I found out it was better build buy and the T.O.O.L. mod from twisted mexi that was causing the issue! 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all,

    This thread has now been locked- If you need further assistance on this, please see the guide here at the top of the forum for steps to resolve this.   

Featured Places

Node avatar for The Sims 4 Mods & Custom Content

The Sims 4 Mods & Custom Content

Find tips, tutorials and troubleshooting for mods and custom content, and The Sims 4 patch files here.Latest Activity: 24 minutes ago
16,468 Posts