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NoaDani's avatar
2 years ago

Sims 4 Keeps crashing ! please help!

Hello !

I hope everyone is well !

I seriously need some help and guidance, I never post for help as it is not my first redo when it comes to my game crashing, I have always found the problem. But this time, I just cannot seem to find it and it is driving me crazy and making me not wanting to play anymore tbh. (lowkey getting depressed ngl lol)

My game seems to work fine in gameplay (live mode), no crashes. Fine in cas for the first time I go into it, fine in build mode for the first time I go into it.

It only happens after exiting either build or cas for the first time and trying to do something after that. (so for example: I go into cas, everything is fine, do what i need to do, then exit and try to go into live mode, then it crashes, same with build) It making me mad !

Things I have tried:

  • Updated Graphics card (doubt this is the problem)

  • changed my game graphics settings

  • Made sure I had enough space

  • repaired the game

  • deleted the "sims 4" folder to spawn a new one

  • I have done the 50/50 method, and I usually do this and get the problem, only this time it works fine with one batch that I test with, no crashes, then when I test with the same batch again, it crashes, so it is highly confusing me.

side note: I tested without mods and it works as excepted, so it is probably a mod, but its frustrating cause the damn 50/50 method is confusing as hell this time around, I even tried with like 20 mods and it sill crashes. ahhhhh idk what to do anymore. been sitting at my pc for dayyyyss.

Please could someone offer their thoughts and help ! Would really appreciate it! Thank you !

3 Replies

  • wasikm007's avatar
    wasikm007
    Seasoned Veteran
    2 years ago
    Hello NoaDani,

    I know it is frustrating when this happens, as at one point or another we've all been there. The more EA offers free content or the more purchased content we have, plus additional updates to repair our games, the more we risk our CC and universal mods breaking.

    Like you said, sometimes the 50/50 rule works, and other times... it will not. When this happened with me, I went into my Mods folder and took out all but one folder to test each folder at a time until I found the item or items causing the issue. Thing is I never assumed once I found the one cc/mod that was causing the issue, that I was done. I ended up testing each folder to ensure there were not multiple problems. Then more fun ensues with each folder found to be the culprit to try and figure out which one(s) within each folder it could be. If you have a lot of content in your folders, I would suggest removing your whole Mods folder to your desktop and create a fresh Mods folder within the game. Then take one folder at a time and take smaller groups of content/mods within each folder you have and test them to help you narrow it down.

    I know it is time consuming, but that seems to be the price we pay for using content that is not originally from EA. Because of this and with more items being introduced and more fixes finally being addressed now with the special team they have to work on numerous bugs that are currently in our games... I am no longer using CC except for a few much-needed universal game mods. Personally, it is just too much work to keep track of what is broken or what could potentially risk my game not starting or working correctly. It's a shame with soooo many talented creators out there too.

    I wish there was a simpler solution. There used to be a mod that would help you decipher which files were either broken or. package files were corrupt. But due to so many updates with the game, the mod was getting to be a pain to have to keep updating.

    Best wishes.
  • @NoaDani Let's start from an earlier point in the testing process. Please try this "vanilla" test to make sure that mods are your issue.

    Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving.

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