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KelseiW's avatar
KelseiW
New Novice
5 months ago
Solved

Sims 4 Tray importer Issue

The error message below is what I'm getting when trying to delete broken files?

 

************** Exception Text **************
System.OverflowException: Arithmetic operation resulted in an overflow.
   at Sims4.UserData.TrayContentFile.Open(String filename)
   at Sims4.UserData.TrayContentFileAll.FromTrayItem(TrayItem trayitem)
   at Sims4TrayImporter.CCTracking.CCFilter.set_TrayItem(TrayItem value)
   at Sims4TrayImporter.Controls.CCFileView.set_SelectedItem(TrayItem value)
   at Sims4TrayImporter.MainForm.UpdateView()
   at Sims4TrayImporter.MainForm.SetViewSection(String sectionName)
   at Sims4TrayImporter.TabStripController.TabItem_Click(Object sender, EventArgs e)
   at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   at System.Windows.Forms.ToolStripButton.OnClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9290.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
S4TI
    Assembly Version: 1.0.0.0
    Win32 Version: 1.23.03.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI_x64.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9251.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9282.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9277.0 built by: NET481REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
TeameeVo.Import
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/TeameeVo.Import.DLL
----------------------------------------
Sims4.GameInfo
    Assembly Version: 1.0.6.0
    Win32 Version: 1.0.6.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.GameInfo.DLL
----------------------------------------
Sims4.Common
    Assembly Version: 1.0.6.0
    Win32 Version: 1.0.6.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.Common.DLL
----------------------------------------
S4TI.LocaleManager
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/S4TI.LocaleManager.DLL
----------------------------------------
TeameeVo.Common
    Assembly Version: 1.0.0.0
    Win32 Version: 1.1.3.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/TeameeVo.Common.DLL
----------------------------------------
Sims4.UserData
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program Files (x86)/TeameeVo/Sims 4 Tray Importer (S4TI)/Sims4.UserData.DLL
----------------------------------------
System.Xml.Linq
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
----------------------------------------
Sims4.CSharp
    Assembly Version: 1.0.0.0

  • Thanks, all. I've got enough reports - and enough overlap with reported issues in other tools - that I'll add this to the "Broken" tool list. Please report it to the creator as well, at the website where you get the tool from. 

10 Replies

  • I got this message too! Although I’m on MacBook. 
    if anyone knows the solution please leave a message to let us know how to fix this error. 

  • Please report this at the Tray Importer site. I'll confirm it broken if I hear that from the creator. 

  • luthienrising's avatar
    luthienrising
    Hero+
    5 months ago

    The site it's comes from will have info about where they do support. I think it has its own forum. 

  • I also have such problem. I can export all my sim-characters that were saved to gallery before the update, but when I try to export sim after, then I catch the same error :(

  • Thanks, all. I've got enough reports - and enough overlap with reported issues in other tools - that I'll add this to the "Broken" tool list. Please report it to the creator as well, at the website where you get the tool from. 

  • Shin_Echo0's avatar
    Shin_Echo0
    Seasoned Newcomer
    5 months ago

    I believe that after the update, EA changed the file structure in the household bin somehow, and that's why the error appears. For now there is no fix.

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