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TwilightPhantom2's avatar
TwilightPhantom2
New Rookie
2 years ago

Sims of Color turning chalk white after patch updates... nah fam

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.104.58.1030 What e...
TwilightPhantom2's avatar
TwilightPhantom2
New Rookie
2 years ago

I made a new save file and changed my sims back to their original skintones. Thankfully the old file still showed the glitch with the incorrect skintones. Notice how everyone has the same chalky white skintone instead of their original skintones. This issue has impacted many of my sim households and is very inconvenient. All of my graphics drivers are up to date and my computer is new. There is no way to mistake a POC sim from one that's not. I've attached the DxDiag to this as well and removed any identifying information. 

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @TwilightPhantom2,

Thanks for that info. In your original post you mentioned that you removed your mods and custom content, if those Sims were wearing custom content it's possible that weird things might happen to their appearance when patching.

I also noticed that you appear to have content from Vampires, do you own that pack as well but left it off the DLC list above?
  • TwilightPhantom2's avatar
    TwilightPhantom2
    New Rookie
    2 years ago

    Oh yes, sorry I was trying to post while in a rush. I have the vampire pack as well. Thanks for taking a look. I'll check to see if any of the sims in my households that were affected have an CC.

    • EA_Cade's avatar
      EA_Cade
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hi @TwilightPhantom2,

      Gotcha, I'm going to move this out of the Bug forum until we can verify the issue isn't caused by any errant mods or CC.

      Please keep the thread updated as you can.

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