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liston1972's avatar
liston1972
Rising Newcomer
3 months ago

Something is wrong with my sims 4

Ive tried to log onto sims 4 to go to a new game but when I do that my screen turns white and stays like that I waited hours no progress  Ive tried to reinstall and install I tried to repair it didn't work I even tried origin but i couldn't go there so anyone have any tips on what to do?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    liston1972  Please test with no mods or custom content at all:  Move your Mods folder to the desktop and delete localthumbcache.package.  You don't need to save your progress; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

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