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dqrkmist's avatar
3 years ago

Struggling with infinite loading screens, saving loops, & missing sim images.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Very often (50% - 99%)
What is your current game version number?  1.98.158.1020
What expansions, game packs, and stuff packs do you have installed? Every pack except some kits.

What happens when the bug occurs? Infinite loading screens, saving loops, missing sim images
What do you expect to see? Shorter screens and no glitches.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes. I took them out and it still occurred. 
Did this issue appear after a specific patch or change you made to your system? No, I don't think so.
Please describe the patch or change you made.

 I went into CAS to change a sim then I exited and things started acting strange. I tried changing an outfit but nothing happened, she stayed in the same clothes. I tried saving but it didn't so exited, then tried going to the family through Resume which is when I noticed the Sims images were gone. I got an infinite loading screen and I force closed it and opened my save back up through load game so it would take me to the world map. All sim household images were missing and replaced with a loading circle and individual sim circles were just blank. Sometimes deleting avatarcache solves this and other times it doesn't. But I've also noticed when the sims are gone it usually doesn't load and when they are there then it sometimes loads up. 

 I went through that cycle about 20 times trying to find the problem but barely any luck. I thought it was a piece of bad cc since it was fine in a previous save but it turned out not to be.

I tried aging up an infant to a toddler, and he did age up but glitches to toddler height with his infant look. I went into CAS and all sim images are gone and replaced with the loading circle I couldn't go to any other sims it just wouldn't work.

Solutions I've tried:

Taking mods out (deleted all cache)- failed

Taking out sims 4 folder and generating new one - worked for a bit and the issue started again

Repairing - failed

Recovering a previous version of the save - also worked for a bit but started again

I haven't uninstalled it yet because it's the last thing I will do if all else fails.

I managed to get a clip of the glitch: https://imgur.com/a/0E3Tvje

1 Reply

  • I got these lastExceptions during one of the infinite loading screens, maybe they can help? (With mods)

    lastException

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>87345bd4937d81da649d17a4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-06-28 23:34:43</createtime><buildsignature>Local.Unknown.Unknown.1.98.158.1020-1.300.000.163.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1106</categoryid><desyncid>87345bd4937d81da649d17a4</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0x9530d000' (KeyError: 'Object not found: 0x9530d000')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 210, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 499, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1643, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1289, in on_update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 678, in on_hit_their_marks&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1059, in _set_zone_state&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1195, in send_all_milestones_update_to_client&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1106, in _get_milestone_update_msg&#13;&#10;KeyError: 'Object not found: 0x9530d000'rtim=0&#13;&#10;Client Session Time: 14.01&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 12,221,0,5478&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU nvldumdx.dll 31.0.15.3623, GUID: D7B71E3E-66A0-11CF-3D7A-841E0EC2D235&#13; &#10;</desyncdata></report>
    </root>

    last UIException 

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>87345bd4937d81da649d17a4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-06-29 05:34:41</createtime><buildsignature>Local.Unknown.Unknown.1.98.158.1020-1.300.000.163.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimHub.controls::BuffDisplayAnimator</categoryid><desyncid>87345bd4937d81da649d17a4</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.Gameplay.SimHub.controls::BuffDisplayAnimator/PrepareMini()&#13;&#10; at widgets.Gameplay.SimHub.controls::BuffDisplay/DetermineBuffVisuals()&#13;&#10; at widgets.Gameplay.SimHub.controls::BuffDisplay/ReloadBuffs()&#13;&#10; at widgets.Gameplay.SimHub::SimHubMain/SetActiveSim()&#13;&#10; at widgets.Gameplay.SimHub::SimHubMain/HandleSimActivated()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=6755&#13;&#10;Client Session Time: 14.01&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 12,221,0,5478&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU nvldumdx.dll 31.0.15.3623, GUID: D7B71E3E-66A0-11CF-3D7A-841E0EC2D235&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>87345bd4937d81da649d17a4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-06-29 05:34:41</createtime><buildsignature>Local.Unknown.Unknown.1.98.158.1020-1.300.000.163.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimHub.controls::BuffDisplayAnimator</categoryid><desyncid>87345bd4937d81da649d17a4</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.Gameplay.SimHub.controls::BuffDisplayAnimator/PrepareMini()&#13;&#10; at widgets.Gameplay.SimHub.controls::BuffDisplay/DetermineBuffVisuals()&#13;&#10; at widgets.Gameplay.SimHub.controls::BuffDisplay/ReloadBuffs()&#13;&#10; at widgets.Gameplay.SimHub::SimHubMain/SetActiveSim()&#13;&#10; at widgets.Gameplay.SimHub::SimHubMain/HandleSimActivated()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=6756&#13;&#10;Client Session Time: 14.01&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 12,221,0,5478&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU nvldumdx.dll 31.0.15.3623, GUID: D7B71E3E-66A0-11CF-3D7A-841E0EC2D235&#13; &#10;</desyncdata></report>
    </root>

    Edit: Another exception this time without any mods

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>d9f9e3dc37cd6f88649df313</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-06-29 15:11:04</createtime><buildsignature>Local.Unknown.Unknown.1.98.158.1020-1.300.000.163.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1106</categoryid><desyncid>d9f9e3dc37cd6f88649df313</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0x9530d000' (KeyError: 'Object not found: 0x9530d000')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 210, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 499, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1643, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1289, in on_update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 678, in on_hit_their_marks&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1059, in _set_zone_state&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1195, in send_all_milestones_update_to_client&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1106, in _get_milestone_update_msg&#13;&#10;KeyError: 'Object not found: 0x9530d000'rtim=0&#13;&#10;Client Session Time: 12.78&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 12,221,0,5478&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU nvldumdx.dll 31.0.15.3623, GUID: D7B71E3E-66A0-11CF-3D7A-841E0EC2D235&#13; &#10;</desyncdata></report>
    </root>

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