Both of the sims 4 and 3 crashes down on my laptop at the loading screen for over a week now, before that the sims 4 did crashed down few times, but the problem solved itself quickly. I tried to move out the mods (it still crashed) and I did move the whole folder with the sims 4, and it worked, but the problem is when I added the saves back the game crashed down again. So is there a solution for it?
Ok, so it worked like for few days, then the updates came (I don't know why my games updates everyday...is it just my game or it's normal?) the games freezes not crashes but freezes, I cannot leave the game without forcing it. Delated all cc, still the same problem. I'm about to give up with this game, I'm so done with it. I play this game since 2014 never had such problems before, as I do now.
@marcelda22 There have been some hotfixes, hence the updates.
Crashing can have both mod and non-mod causes. If you get crashing in a new user folder (drag The Sims 4 out of Documents > Electronic Arts to your desktop, or rename it), without having added a single file back to Mods or Tray or Saves, in a new save not an old one, please head to https://answers.ea.com/t5/Game-Issues/MASTER-THREAD-Crashing-and-Endless-Loading/m-p/13900393#M14313
The game works, but what now, should I put back my saves to the new folder?
@marcelda22 You could do that next, yes. If you still have crashing, you might have issues like trying to have more going on in a lot than your game can handle. Keep a backup copy, though, because testing saves without mods will remove CC etc.
The alternative is to test mods next before you add saves back.
Nothing is working. Delated CC. Started the game from old save. Still the game freezes, and I can't click on anything even quit the game.
@marcelda22 Is there a particular pattern to when your old save freezes and crashes? And this is happening after you move/rename the Mods folder and delete localthumbcache again? If it creates a new Last Exception file, please upload that.
