The Sims 4 gallery corrupted

Question

Hi, I'm currently having a really hard time trying to find a piece of cc corrupting my gallery on The Sims 4. There doesn't seems to be any other major problems in the game. I've probably spent 10 hours shuffling through my cc folder and it doesn't seem like there is one piece of cc that's broken, but some files that don't get along with eachother. It's almost arbitrary which folders don't mix and which cc inside corrupts.

Any ideas?

My specs:

CPU: AMD Ryzen 5 7600 6-Core Processor

RAM: 32GB

Graphics Card: NVDIA Geforce GTX 680

jonao703 · Answer

@Palmeoljee&nbsp;&nbsp; Hi!&nbsp; That is really frustrating!&nbsp; The only sure way to find problem CC and mods is by testing them.&nbsp; If you have a lot of CC, then perhaps click the spoiler below for the steps I use to test mods/CC.&nbsp; It can be a rather tedious process but it will be worth the effort to fix your game.Spoiler (Highlight to read)1. Create a new game for testing so that your current save is left unchanged until you've identified the problem mods/CC.2. Create some folders on your desktop; perhaps one labeled "Tested Safe Mods-CC", another labeled "Mods-CC Needs Testing" and one more labeled "Broken Mods-CC" so you know which ones to check for updates. This will keep tested mods/CC separated.3. Exit the game if you haven't already, and divide your mods/CC in half; put one half in the Needs Testing folder and put/keep the other half into the Documents / Electronic Arts / The Sims 4 / Mods folder.4. Delete the localthumbcache.package file, located in the Documents / Electronic Arts / The Sims 4 folder before opening the game with the half you're testing,5. If the game works with that half, exit the game, move that half to the Safe Mods-CC folder and move the remaining "Needs Testing" mods back to the Mods folder to test (Again, delete that cache file before opening the game.)6. Once you know which half is causing the issue, divide those in half, keeping one half in the "Needs Testing" folder and one half in your Mods folder, and test again (delete the cache file each time after moving mods/CC and before opening the game) and moving mods/CC not causing problems into the Safe folder.7. Repeat this process until you find all that are broken.1. Create a new game for testing so that your current save is left unchanged until you've identified the problem mods/CC.&nbsp;2. Create some folders on your desktop; perhaps one labeled "Tested Safe Mods-CC", another labeled "Mods-CC Needs Testing" and one more labeled "Broken Mods-CC" so you know which ones to check for updates. This will keep tested mods/CC separated.&nbsp;3. Exit the game if you haven't already, and divide your mods/CC in half; put one half in the Needs Testing folder and put/keep the other half into the Documents / Electronic Arts / The Sims 4 / Mods folder.&nbsp;4. Delete the localthumbcache.package file, located in the Documents / Electronic Arts / The Sims 4 folder before opening the game with the half you're testing,&nbsp;5. If the game works with that half, exit the game, move that half to the Safe Mods-CC folder and move the remaining "Needs Testing" mods back to the Mods folder to test (Again, delete that cache file before opening the game.)&nbsp;6. Once you know which half is causing the issue, divide those in half, keeping one half in the "Needs Testing" folder and one half in your Mods folder, and test again (delete the cache file each time after moving mods/CC and before opening the game) and moving mods/CC not causing problems into the Safe folder.&nbsp;7. Repeat this process until you find all that are broken.

puzzlezaddict · Answer

@bra0ok&nbsp; Sims 4 uses the folder that Windows has designated for the Documents directory.&nbsp; If the game can't access that folder, sometimes it doesn't start, and sometimes it uses the Public folder instead.&nbsp; So if you got rid of OneDrive but the Documents directory is still inside the OneDrive folder, that would explain the problem.

At any rate, here's how to force Windows to use the location you want for Documents, regardless of your current setup:

https://support.microsoft.com/en-us/topic/operation-to-change-a-personal-folder-location-fails-in-windows-ffb95139-6dbb-821d-27ec-62c9aaccd720

To be clear, you'll want to set the Personal value to the default of %USERPROFILE%\Documents , as described.&nbsp; Then Sims 4 should use C:\Users\your username\Documents as well.

sherigr · Answer

@bra0ok&nbsp;... Did you try the directions for testing them that&nbsp;@JonaO703&nbsp;shared in the spoiler tag in the comment above?

bra0ok · Answer

@Palmeoljee I have a similar issue. When I click on anything in the Gallery it first loads with a big red cross, then tells me "File is corrupted. Would you like to remove it?" Nearly, if not all of my cc is on TSR CC Manager and nothing there seems to be out of the ordinary. None of them are script mods either, only objects and CAS items.

I have repaired, removed, checked, deleted and reinstalled but nothing has worked. I still get the same old corrupted message and it's starting to annoy the soul out of me! I've had this problem for so long that I don't even remember if it was caused by an update or patch, but I do know it's been here longer than my cc.

bra0ok · Answer

@SheriGR I did, I no longer have this issue. I found out how to fix it somewhere else, but I was so angry and frustrated that I don't even remember what I did xD

Now my issue lies in Sims 4 saving to User - Public instead of User - <my name> 🙂) trying to find out how to fix it, but only one that asked about it, that I can find anyway, was back in 2012 so I highly doubt it'll help at all.

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