HI @sirrrats
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by clicking on the dots in EA app.
Start the game after renaming your user folder and close again.
Just copy over the save game from your renamed folder to the newly created one.
Report back if you still have the same issue or not.
