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First only put back your save game
Copy all content from Documents\Electronic Arts\The Sims 4_Old\Saves to Documents\Electronic Arts\The Sims 4\Saves
If there's a duplicate because of the new save you created, either just overwrite the file if you don't want to keep the new save or rename the new one to a different number that hasn't been used.
Now test again. If it still works, you can put the following folders back (just copy the content like you have done for the saves to their respective folders
- Screenshots
- Recorded Videos
- Tray (your houses and households)
- Custom Music if you have any
Test again.
If it all works, you're good to go. Other files don't need putting back
and here's a tutorial with pics for the whole process: https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/ (just ignore the mod part)
Well looks like whatever the problem is, it happens again once I put back only the save. So before I repeated the steps that fixed it, I uploaded anything else I wanted to my gallery since the stuff on there was safe to use after the fix and just call it a day. It's now again good to go thank you so much for your help! I'm not sure how to say you solved it officially on here but you did!
- crinrict2 years agoHero+@lyleejane420 I'm glad it's now at least working on a new save.
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