The problem started appearing yesterday (09.08.2019) and this error is shown only if loading ONE family in ONE save file BUT other saves and families are loading normally, without any errors.Already tried:loading the game WITHOUT MODSREPAIRING the game in originCLEANING cache (deleted localthumbnalecache)giving my save file to ANOTHER person to check it (the same error appears if loading THIS "problematic" family)FACTORY RESET of the gameThe most weird thing is all new-created and other old saves are okay, and loading other families in this particular save is also okay, but the family I play is not loading (it begins loading and then Im back on choosing-the-world-screen with an error)Maybe someone already had this problem or knows how to solve this error?

@yegull So I looked at your save and I can duplicate your error. I can't load either of the two lots in the neighborhood.Judging from the Exception I got, my guess is it's caused by that plate that stuck outside the lot. Unfortunately there seems no way to get rid of it.Questions: 1. Have you used any custom food objects ?2. Do you maybe have a backup you could revert to from before you got the error ? I don't have any other suggestions.You can move the family to another neighborhood and play there but that hood seems to be lost on the current save. So thanks to @TwistedMexi we figured out a solution for you. Please try the following steps If you don't already have TwistedMexis allcheats mod, head over to his site and download (google will help you) Put the mod in your game and start your save Load the faulty lot in BUILD mode from the map Open the cheat console and type: Testingcheats true Press Enter Type: objects.destroy 0x06170be8c1e61136 Press Enter That should get rid of the plate and you can play the lot again.

UPDATE: I think I've managed to fix it, what I did waswent to manage worlds > manage household > transfer sims between households then put them into an already existing household (doing this meant the furniture on the existing lot got sold) loaded up the new, merged household and got rid of any plates in the sims inventorywent back to manage worlds and put the sims back into their own householdmoved them back into the old lot (minus the furniture!)bulldozed the lot and terrain imported the house from the gallery back onto the lot and cleaned up any platesand now everything works fine, to fix the vet clinic I bought I did the following, I think the vet clinic got sold and furniture from it removed when I moved the household into another so I repurchased the vet clinic using the adult sim in the household and bought the lot unfurnished which seems to have fixed the issue but time will tell I guess!I'm not too sure what the issue was exactly because the vet clinic was a fresh, empty lot and I got this error so I don't think it's to do with the plates but there was no furniture on the lot so don't think it was anything to do with the furniture eitherI also used a mod that added a command to my game to sell my household inventory and did that which may have helped, but can't remember when I did that

@MistijaSo, unfortunately, it looks like this save is bugged. After moving them to another lot, you can save them to the library and start a new game with them. Their careers and purchased traits will remain. They will lose money and friends.

@MistijaIt can be related to outdated cc/mods you haveIf you have any mods move the mods folder to the desktop.Delete localthumbcache.package file in the game folder - important!Fix the game in Origin.Origin/Library -right-click on TS4 - option "Repair game"You have to wait until Origin will fix all packs, not only the base game.Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one) You need to find a culprit and either remove it or replace it with an updated versionIf you don't have CC or mods delete this file and fix the game also. The game will create the same new file but without saved errors.If it does not work then try doing a factory reset as described in this post:http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199I don't work for EA

Would you be willing to share your save with me ? If so, please zip your saves folder and upload it somewhere like dropbox,, googledrive or OneDrive and PM me the link.

What is error code 111:41812468:a9f97ad8?

112 Replies

crinrict
Hero+
6 years ago
@Nattie23 Merging this with an existing thread on the error code.

Does it work if you remove all mods/cc from your game for testing purposes ?

Is it just one household that doesn't load or all of them ?
jacqlinew
6 years ago
I’m having the same issue,all mods Are updated.Its doing this with each household as well.
crinrict
Hero+
6 years ago
@jacqlinew What's the exact error code you're getting ?
jacqlinew
6 years ago
Error code:111:41812468:58da1bbf
crinrict
Hero+
6 years ago
@jacqlinew Would you mind sending me your save ? Instructions in my signature
Diva2690
6 years ago
https://drive.google.com/file/d/19lhaXs1XwbjanKcpb6fxIRD4KN4-cDOY/view?usp=sharing
@crinrict wrote:
@jacqlinewWould you mind sending me your save ? Instructions in my signature
@crinrict wrote:
@jacqlinewWould you mind sending me your save ? Instructions in my signature
Diva2690
6 years ago
https://drive.google.com/file/d/19lhaXs1XwbjanKcpb6fxIRD4KN4-cDOY/view?usp=sharing
thank You
Nattie23
6 years ago
Hey sorry for the late reply! Yes I ended up removing all the mods / cc but the error still occurs.
crinrict
Hero+
6 years ago
@Nattie23 Would you mind sending me your save as well ?
crinrict
Hero+
6 years ago
HI @Diva2690

your save works fine for me

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

Options.ini (or just re-set all your settings manually)

Tray Folder

Screenshots/Videos/Custom music

Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)

Custom content like clothing, hair, skins, make up ....

Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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What is error code 111:41812468:a9f97ad8?

112 Replies

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