Forum Discussion

noelrosess's avatar
3 years ago

When I try to open custom content clothes it only shows locked items.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Newest, downloaded a few hours ago
What expansions, game packs, and stuff packs do you have installed? None. Only the base game and 3 CC downloads that don't work..
Steps: How can we find the bug ourselves? First, I accidently set my CC file as open with internet explorer. I read that it doesn't ruin the files so thats not the problem, I think. However, when I start a new world and try to open the custom content menu it only shows locked items. (I have the CC's in Sims 4 > Mods. I Also tried Sims 4 > Content but that also doesn't work.
What happens when the bug occurs? I can't use any custom content clothes (CC)
What do you expect to see? The CC's I downloaded.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I just downloaded my game on my PC cause it got free. (Been playing on ps4 couple years). I was so excited to play and find cute CC Items but I didn't know how to add them to the Sims 4 game. Before I asked my friend I tried it myself and did Open file with > Internet explorer. Any new CC's I download now also have an Internet explorer icon next to it. I read that it should not be an issue but I don't know what else it is. I have custom content AND mods on, but still when I try to use custom content is only shows the locked stuff. I hope clicking Open file with > Internet explorer didn't ruin my whole laptop, For example: Downloading a picture from google and me not being to open it cause it's associated with Internet explorer. Sorry If you don't understand but my first language isn't English.

15 Replies

  • @noelrosess Some CC files are "recolors" of other items-- meaning they'll add swatches to something you already have in your game. If you don't have the original item (ie if it's from a pack you do not own) then the CC will not show up in your game. Are you certain that the files you have downloaded are not recolors?

  • ikylie123's avatar
    ikylie123
    2 years ago

    Have you figured out the problem yet?? My sims is currently doing that after I've re installed it.

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