This has happened all day today, making the game nearly unplayable. At any given moment all buttons become unresponsive so that I can't even save before exiting. I am have lost many game hours recently due to this but today it has been almost every half hour that this occurs. I have restored the license several times but nothing has changed in regards to the responsivity of the buttons.
I'm having the exact same issue on Xbox. I've done literally everything and it still persists (clear cache, hard console reset, new saves, reserved space wipe, uninstall/reinstall all game packs, play offline, etc.). It's infuriating.
Same happening for me. PS5.
It started happening about 10 minutes into gameplay. When I select something to perform an action, the radial dial pops up. I can use the joystick to move around the dial, but all buttons are unresponsive. I've tried closing the game, rebooting the console, shutting the console down and unplugging it for a while.
Game is currently unplayable so long as this issue persists, so I'm stepping away for a while.
That is exactly what happens. It's always a command bubble.
The Sims Team