Forum Discussion

zina1012's avatar
zina1012
Seasoned Novice
8 days ago

Birthday SDX drop

I didn’t get the drop… anyone know why?  I okay on Xbox

 

5 Replies

  • Hi zina1012 

    I moved your post to the console forum so a console player can help you troubeshoot this.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi there, 

    First please ensure that your game is currently updated to the most recent version. If you are fully updated, let's make sure you have the Sims Delivery Tab enabled in your game settings. 

    From the in-game settings, head to the Sims Delivery tab -> check "Automatically Download"

  • Did you not get notified of the drop at all? I did but then i thought I didn't get anything from it. It turned out that I did get new stuff but they didn't show up as new like they do when you buy a pack. I cant think if that happens with all the SDX drops. I have no idea what was included except some things in CAS that I noticed wasn't there before. In build mode, I'm still trying to figure out what's new, I can't remember what was already there lol. I think I've spotted a couple things but I'm not 100% sure.

  • zina1012's avatar
    zina1012
    Seasoned Novice
    7 days ago

    I didn’t even get the notification… and I was playing all morning. I checked for updates it says there is none and it is toggled on in settings…?

  • zina1012's avatar
    zina1012
    Seasoned Novice
    7 days ago

    So I did check for updates, it’s says that there is none, and my sims delivery is set to automatic download…? I didn’t even get the notification either?

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,132 PostsLatest Activity: 7 hours ago