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smievociznxi's avatar
3 days ago

Businesses and hobbies

I've just downloaded the pack no preorder, it's fully downloaded but I've loaded in and it is still saying it's being installed so I cannot access anything 

I've reset my Xbox and everything and restarted my game multiple times

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Heya smievociznxi 

    It sounds like the pack hasn't fully installed yet. Let's check the following:

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC

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