Cannot ship to buyer / Outfits listed on trendi doesn’t ship

I’ve recently started back customizing outfits on trendi and selling them. I’ve just noticed that when the outfits  are bought and am unable to ship to the buyer.

When i go to ship the item(s), it doesn’t do anything. Sorta like a ghost click? Idk what to do here. I’ve uninstalled High school years and reinstalled and I’m still experiencing this issue.

I’m an Xbox console player. No mods. My Xbox is the newest version.