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oomune's avatar
oomune
Rising Newcomer
2 months ago
Solved

Can't access the content I purchased

I’m no longer able to access the content I purchased (City Living). On the world selection screen, I can’t select the world, but it shows “You already own this pack.” When I try to re-download the...
  • EA_Solaire's avatar
    EA_Solaire
    2 months ago

    oomune​ 

    Thanks for those details, if those steps haven't helped, I'd recommend you get in contact with PlayStation support so they can check your account and billing details for this pack and see what's going on.