Forum Discussion

VeQCharleeVeQ's avatar
2 months ago

Can't link my EA and Xbox accounts

Hi

I'm trying to link my Xbox and EA accounts, but it says my EA account is already linked to an email address that isn't mine. And it is not showing up in the list as linked, so I can't disable it.

Please help

 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Heya VeQCharleeVeQ​ 

    If your gamertag is currently linked to a disabled EA account, you'll need to contact the live support team so they can take a look with you- account recovery isn't something we're able to help with here on the forums.

    Please submit a help request here so the live support team can help you get logged back in.