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rcl2much's avatar
rcl2much
Seasoned Newcomer
8 months ago

City living disappeared yet it says its downloaded? PS5

City living disappeared on  my ps5 and I have to repurchase it yet it says its downloaded? When i go into my world, city living is locked, yet i purchased it through the sims 4. When i click on the w...
downloads
expansion packs
playstation
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
7 months ago

Hey there Galxey-nexus 

If you had fully purchased this pack on your account, I'd recommend reaching out to PlayStation support directly so they can review your billing detail with you a bit further. 

rcl2much's avatar
rcl2much
Seasoned Newcomer
3 months ago

how do i reach out to playstation support? 

 

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