[CURRENT ISSUE] Console - Time Reset / Progress Lost

HI to who at ea or devs of sims whoever will read these comments on your in game not a mod issue, the only way to play on my pc is by disabling HSY DLC WHICH I PAID $50AUD for and cant play, and have no mods in my game same with mods i have to disable HSY DLC same with both my xbox consoles xbox one and series X profiles without HSY WORK AND DONT HAVE THE ISSUES so please fix your refund polices and offer refunds FOR YOUR BROKEN BUT RELEASED ANYWAY DLC.