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SSV5870's avatar
2 years ago
Solved

DLC Sales not showing on Console

On Xbox, and to my knowledge PlayStation as well, there has been no other day for the March 2024 Spring Sale. Many Console players have only seen the deals pop up the very first day then disappear the following day. The deals still remain on every other platform and in shops like Steam and EA. Is this a glitch and will it be fixed?

  • @SSV5870 hi there, when the sales are available it can sometimes differ between platforms and retailers. But with every sale that starts it will display an end date on each item if you click on a pack, go to the store and view the purchase info you can see when the sale ends. I personally haven't seen a sale end after a day on console but sometimes it's for a few days and not always at the same time as other sales. There is always a sale window so I'd just check the date to see how much time you have to participate.

    I'd check that your game is connected to the internet and that your EA account is also connected to always see up to date information. If you see a sale, check it's end date and if you notice the sale isn't active the next day when it's still within the timeframe let us know.

5 Replies

  • @SSV5870 hi there, when the sales are available it can sometimes differ between platforms and retailers. But with every sale that starts it will display an end date on each item if you click on a pack, go to the store and view the purchase info you can see when the sale ends. I personally haven't seen a sale end after a day on console but sometimes it's for a few days and not always at the same time as other sales. There is always a sale window so I'd just check the date to see how much time you have to participate.

    I'd check that your game is connected to the internet and that your EA account is also connected to always see up to date information. If you see a sale, check it's end date and if you notice the sale isn't active the next day when it's still within the timeframe let us know.

  • I’m trying to purchase the deals that are on sale for the spring sale for sims 4 but it’s still showing the original price. can anyone help with this?

  • I went on ea.com to purchase discounted Sims 4 expansion/game packs for my PS5. As I already have pretty much all the packs on my PC, I wanted more DLC for PS5. However, when I added to cart to purchase, the price did not reflect the 2024 spring sale discount. Does anyone know why this is happening and if it should be happening?

  • Shadowdeb's avatar
    Shadowdeb
    2 years ago

    Does this mean the EA 2024 spring sale is not available on PS5? Nothing online indicated that it was strictly for PC. 

  • simsplayer818's avatar
    simsplayer818
    Hero
    2 years ago

    @Shadowdeb the best place to look for console sales is on the Sims 4 homepage on your console. Sales can vary by platform. But your console will tell you when the PlayStation store is having a sale and if you see a sale advertised it's best to check the end date that way too. They aren't always at the same time or for the same duration for all platforms unfortunately. But luckily they are quite frequent.

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