EA account unlink/quick resume
Every time I launch the sims on xbox, I have to power cycle the console or it claims my account is unlinked. Quick resume doesn't function, either. It freezes the game and makes the entire console la...
Forum Discussion
One other thing you can do is check your account email for your EA account ID on EA.com. Somehow I had the wrong email (one that was not associated with my Xbox account) in there, and the Sims kept saying I was unlinked. Once I changed the EA ID email to match my Xbox Live email, I was able to link my account to my Xbox and it finally worked.
I think this happened because I play Sims 4 on Xbox, but I also had an older account with a different email that I used to purchase Sims 3 and some Sims 4 games for my PC on the EA app, and I must have changed the Xbox email at some point to match, not understanding that they were two separate accounts.
It's very difficult for me to understand the different sign-ins and how things are linked up, but maybe this can be helpful to somebody.
This isn't perfect, either: due to the Xbox gallery bug that is currently happening (May 2026), I still get kicked out of the game and it sometimes unlinks again and I have to sign out/sign back in to my Xbox account to get it to work.
Featured Places
