So I play the sims 4 on my xbox. I usually don’t create new games, I just build a lot and move in a household. Today I started a new game and made a household and went to move them in somewhere and I didn’t see any of my saved houses - everything was gone. I then (dumbly) built a house and SAVED the game that obviously had something wrong with it. WHy? Don’t know. Anyway, I restarted my xbox and opened the sims and there was an error code 22 message thing. I can’t find anything online about error code 22 for Xbox and how to fix it. Also when I went to load games there were maybe 4 or 5 of my older games but nothing any newer than about two months ago. Help!!! I’ve spent a lot of time and money on the sims and it’s all gone!

Sul sul, @antisocialsim6. Error code 22 for the Sims 4 often means that the game is having a difficult time loading the files. Rebooting or power-cycling the system can often resolve this. Could you try completely shutting down your Xbox, unplugging it from the wall for 30-60 seconds, and then starting it back up? Please let me know how it goes for you. Arrenai 🐱 Did you receive an awesome, helpful response? 👍 +XP! Was your issue resolved by a great post? :eahigh_file: Accept as Solution ASK. ANSWER. LEVEL UP.

Error code 22 xbox | EA Forums

7 Replies

EA_Arrenai
EA Staff (Retired)
6 years ago
Sul sul, @antisocialsim6.

Error code 22 for the Sims 4 often means that the game is having a difficult time loading the files. Rebooting or power-cycling the system can often resolve this. Could you try completely shutting down your Xbox, unplugging it from the wall for 30-60 seconds, and then starting it back up?

Please let me know how it goes for you.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? :eahigh_file: Accept as Solution

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UnshavenBench44
6 years ago
I have the same problem. I did everything but it still doesn't work
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @UnshavenBench44. I sincerely apologize for the long wait there. As it's been a few, are you still experiencing this issue?

Also, @antisocialsim6, did you get an opportunity to try the troubleshooting I listed?

Arrenai 🐱

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UnshavenBench44
6 years ago
@EA_Arrenai Yes, help PLEASE
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @UnshavenBench44.

Let's give a few things a quick try to see if it improves your ability to save and load your game.

Firstly, let's check for updates both for your Xbox One, and for your The Sims 4.

Next, I will admit that as it has been a few months since we were last troubleshooting, there may no longer be an unaffected backup save on the cloud for us to try. However, if you do have one, let's try loading that. You can find how to manage your Xbox One cloud game saves here.

Another method is to see if autosaving helps you get in and out of your game.

From your game, wait for a major action to complete, such as getting a new job - This should autosave your game

Open the game menu

Select Manage Worlds

Select Just Go to Manage Worlds

Press Start again and select Exit to Main Menu

Select Load Game

Select the Autosave to load back into your game

I hope that helps!

Arrenai 🐱

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Was your issue resolved by a great post? 🙌 Accept as Solution

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hamiltonlb
6 years ago
@EA_ArrenaiJust did this (shut down and unplug) and it worked for me. Thanks!!!
mommadesha
6 years ago
I play Sims 4 on the Xbox 1 console. The save problem existed back in 2016! None of the answers help. I am loosing all my save files following the instructions on screen. Where is the console fix? Please help.