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antisocialsim6's avatar
antisocialsim6
6 years ago
Solved

Error code 22 xbox

So I play the sims 4 on my xbox. I usually don’t create new games, I just build a lot and move in a household. Today I started a new game and made a household and went to move them in somewhere and I...
playstation
xbox
  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Sul sul, @antisocialsim6.

    Error code 22 for the Sims 4 often means that the game is having a difficult time loading the files. Rebooting or power-cycling the system can often resolve this. Could you try completely shutting down your Xbox, unplugging it from the wall for 30-60 seconds, and then starting it back up? 

    Please let me know how it goes for you.

    Arrenai 🐱

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hey there, @UnshavenBench44.

Let's give a few things a quick try to see if it improves your ability to save and load your game.

Firstly, let's check for updates both for your Xbox One, and for your The Sims 4. 

Next, I will admit that as it has been a few months since we were last troubleshooting, there may no longer be an unaffected backup save on the cloud for us to try. However, if you do have one, let's try loading that. You can find how to manage your Xbox One cloud game saves here.

Another method is to see if autosaving helps you get in and out of your game.

  1. From your game, wait for a major action to complete, such as getting a new job - This should autosave your game
  2. Open the game menu
  3. Select Manage Worlds
  4. Select Just Go to Manage Worlds
  5. Press Start again and select Exit to Main Menu
  6. Select Load Game
  7. Select the Autosave to load back into your game

I hope that helps!

Arrenai 🐱

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