Community ManagerHi @JHOLLY930
As this report contains multiple bugs and we may already have active dedicated bug report threads opened for them here "Compiled list of reported issues" this thread has been closed. We're currently tracking the issue with photos turning black, please use the current open bug report and be sure to add your information to that open thread:
Photos turning black: https://answers.ea.com/t5/Bug-Reports/Photos-turning-black-1-102-190-1-82/td-p/13100079
As for Error Code: 0, please see the pinned post at the top of the forums here for steps on resolving this error.
If you're looking to get a refund processed for your purchases, you'll want to get in contact with PlayStation support as Sony will need to process a refund for any items bought directly from their store.
Community Manager
