Everytime I try and load in my game

Question

My game settings go back to what they would be if you have never played the game before and it loads like I have never played before even though I have been playing sims for years #The sims 4 and I am on Xbox by the way&nbsp;

5wrk3t1awocz · Answer

No but this started to happen after the last update&nbsp;

crinrict · Answer

@5wrk3t1awocz  Moving this to the console forum so a console player can help you further

simsplayer818 · Answer

Hi there @5wrk3t1awocz&nbsp;can you explain more about your issue? Are you being asked to accept the terms and conditions again when logging in? Are you losing your saves?

5wrk3t1awocz · Answer

Yes both of those things happen&nbsp;

simsplayer818 · Answer

@5wrk3t1awocz are you signed in to the same account or have you changed your account settings in any way?
Are you seeing any error codes or seeing your saves renamed to autosave?
One thing you can try is resetting your EA password. You can also type profile.ea.com into your web browser and that will take you to your EA profile and see if you can accept the terms and conditions there.

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Everytime I try and load in my game

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