Forum Discussion

Smol_Might666's avatar
Smol_Might666
Rising Newcomer
29 days ago

Expansion Pack has suddenly been removed!

Suddenly the Get To Work Expansion Pack has been uprooted from my game. I first bought it in a bundle with the Sims 4 base game (when it still costed money) and now the entire Pack is no longer in my game after a single update. Which has made all my save files corrupted. It is something I have had for years and now it's randomly removed.

4 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hey there Smol_Might666​ 

    First let's try the following:

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC

    If you're still being prompted to purchase Get to Work, please look over the purchase history on your Xbox to verify that you're logging into the same account you had originally purchased this DLC on. 

  • bvcca's avatar
    bvcca
    Seasoned Newcomer
    28 days ago

    I’m having the exact same issue as OP, my pack was installed and another tread said to uninstall and reinstall the pack, but after i uninstalled it, it was no longer there to reinstall, i’ve power cycled my console already and it still isn’t showing back up