[FAQ] Sims 4 Console Download and DLC Issues
This thread will cover the most frequent issues concerning DLC downloads and content.
Please click on your specific console platform under each header for more information.
For DLC Troublesho...
Forum Discussion
On my Mac its saying that I never even purchased it, even though I preordered it back in June and they've taken my money already. I've tried signing out of my origin account and nothing changes. Every time I tried to go to EAs contact page I keep getting an error code. It has officially released in my time zone. I'm pissed
I HAVE THE SAME PROBLEM!!! I pre-ordered this pack a month ago on my MacBook and origin is saying I need to purchase it in order to play. I already have the exclusive content that came with ordering the pack before Sept 2nd in my game, so to me that feels like proof that I purchased it. I'm so pissed because I was so looking forward to playing this today after all this time ☹️
Mine is working now. I just got the update. I’m not sure about MacBook tho. Keep checking for updates for your game 🙂
Community Highlights
- EA_Cade3 years ago
Community Manager
