[FAQ] Sims 4 Console Download and DLC Issues
This thread will cover the most frequent issues concerning DLC downloads and content.
Please click on your specific console platform under each header for more information.
For DLC Troublesho...
Forum Discussion
I thought I should also post on here because my issue is similar. Last year I pre-ordered cottage living and got the bonus items no problem and haven't had any issues until a few days ago. I play exclusively on Xbox one so I had pre ordered straight off the microsoft store. Recently my xbox had been acting up (lagging, not loading games, etc.) unrelated to the sims 4 and unfortunately after troubleshooting in every way possible it ended up with me having to hard reset my xbox. I had the sims 4 backed up on the cloud so all my stuff was there but after opening the game to play I realized the pre order items were gone. I have contacted ea support and they basically said they're looking into it. It's terrible timing really because they just announced the new high school expansion which will also have exclusive pre order content and now I am not sure if I will pre order when I could very easily loose that content as well. I hope this gets resolved.
Edit By Crinrict: Split from other thread, Adjusted Titel
@KitBunFun I moved your post into it's own thread. This sounds different as you had the content at one point.
Possible a console issue so moving this to the console forum.
Possible a console issue so moving this to the console forum.
