[FIXED] Can't purchase My First Pet
Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP07:...
Forum Discussion
@7e4e604dfb2ef367I believe this is similar to the issue with not being able to purchase Cats and Dogs using the in game menu. Are you able to purchase My First Pet pack through the microsoft store instead of using the game menu?
Have you powered down your console completely, unplugged it for a minute, plug it back in and then restart the game to see if maybe you need to clear the cache?
Thanks for the reply and thanks for the help! No, unfortunately I am not able to purchase the pack from the Microsoft store. There is no purchase button. Only a message that reads "Not sold separately." But even if it was available through the Microsoft store or through a bundle, I cant even see what Im buying! With the ability to preview the pack content suddenly absent Id have to just hope that I like what I pay for, sight unseen, no refunds. Even if I could get it by purchasing the bundle, there's really no work around that can justify that and it sounds like other xbox users are being charged the full rate anyway and then have to fight with Microsoft for a refund, which Im not willing to go through for a $10 stuff pack. Asking people to pay a 400% increase and wait for it to be refunded is no small ask, ya know?
- @7e4e604dfb2ef367 Thanks for getting back with me about this.
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- EA_Cade3 years ago
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