Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

gators82577's avatar
gators82577
Seasoned Rookie
6 years ago

What additional information do you need?  I provided a video showing it happen, an entire thread of people explaining that the same thing happened to them (a thread you closed as solved for some strange reason), and a description of the scenario as the original post to this thread.  Please give me something specific that the team would need to know and I will do my best to provide it. 

Edit: to answer your edit question: sometimes it does but that isn’t the only thing that causes the crash, seemingly it is whenever you’re trying to leave the home lot to travel somewhere else. 

becknikolett's avatar
becknikolett
6 years ago

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? X
What expansions, game packs, and stuff packs do you have installed? City living, Cats and dogs, Vampires, Tiny living, Laundry day stuff, Glamour stuff, Eco lifestyle
Steps: How can we find the bug ourselves? Simply play and play and suddenly without warning the game will close.
What happens when the bug occurs? The game simply closes.
What do you expect to see? The game not to close randomely.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

Dear fellow simmers, 

Is it just me having problem with sims 4 on xbox one today? Its working fine then will randomely close on me from time to time. Then I start it again, its ok and it will close again. Anyone else experiencing this?

I got eco lifestyle when came out and there was no problem at all it appeared only today.

So you guys have any advise for me maybe?

Niki

Edit By Crinrict: Fixed Duplicate Template, Added Tag

  • SimGuruJoystick's avatar
    SimGuruJoystick
    Icon for EA Staff rankEA Staff
    6 years ago

    Hi there!

    Could you uninstall "Eco Living" then reinstall it and see if the issue still occurs?


    Thanks!

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