Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

TASHAZKITTEN's avatar
TASHAZKITTEN
6 years ago
Spoiler

My game has been crashing 12x in the past 24hrs everytime I go into build mode or go to a new location it shuts off and i have to start the game all over again. 

It is very frustrating paying money for a game I can't even get through a day in. I've Uninstalled and reinstalled the game, I've cleared the cache, I've deleted saves, I've restarted my Xbox, I've cleared space on my Xbox and everything is up to date. 

 

This has been a problem since university came out. As much as I've  spent I should be able to go in and out of build mode and travel anytime I want for as many times as I want without the game turning off and having to turn the game back on. Especially with that first loading screen being long af. 

I took a video of what happens but can't upload it to the forum bc it doesn't accept mp4.

helenajade863's avatar
helenajade863
6 years ago
@TASHAZKITTEN Upload the video to YouTube then attach the link onto the comment..
That's the only way.. I had the same issue as you nothing would load or it just wouldn't allow me to attach the file.

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