Forum Discussion

6 years ago

Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...

playstation

xbox

EA_Solaire
2 years ago
Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

helenajade863

5 years ago

@PoptartJuniper are Any more updates due for this issue? It's still happening on my console... 😴

PoptartJuniper

Hero (Retired)

5 years ago

@helenajade863 My last update was just above your post.

helenajade863
5 years ago
@PoptartJuniper I've tried them options more than once it's still not fixed as the crash is still occurring when taking photos and travelling. So it's not a new update its just the same troubleshooting methods that have been suggested since the issue was raised.
- PoptartJuniper
  Hero (Retired)
  5 years ago
  @helenajade863 EA is aware of the issue and is looking in to it. I can not offer anything more than what has already been said.
  
  You can migrate to a new save, moving all your sims or starting new until it can be addressed.
  
  You may still find the crashing on new saves, it has helped some and not others.