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helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

  • helenajade863's avatar
    helenajade863
    6 years ago
    @PoptartJuniper I've tried them options more than once it's still not fixed as the crash is still occurring when taking photos and travelling. So it's not a new update its just the same troubleshooting methods that have been suggested since the issue was raised.
    • PoptartJuniper's avatar
      PoptartJuniper
      Hero (Retired)
      6 years ago

      @helenajade863 EA is aware of the issue and is looking in to it. I can not offer anything more than what has already been said.

      You can migrate to a new save, moving all your sims or starting new until it can be addressed.

      You may still find the crashing on new saves, it has helped some and not others.

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