Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

yoyo950812's avatar
yoyo950812
6 years ago

Unfortunately this STILL is a problem on the Xbox console. My Sims 4 was finally not crashing and running smoothly until the most recent update this month. Now AGAIN it crashes as soon as I try to save. If they could figure out which code in the updates that are causing these problems and fix it or take the code out it wouldn't be a problem for majority of all console users to get to enjoy the game without being scare of losing your progress.

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    6 years ago

    @yoyo950812 @fmedinaa I've moved your post to the current thread on this issue. Please read and do the troubleshooting in this post here XB1 Crash for Travel/Save/Build/CAS Troubleshooting. I would try deleting your autosave from your console and cloud and letting the game generate a new one. This has helped others but not everyone.

    Other users have had success migrating their sims to a new save by saving everything they want to save into the library and placing them in a new game. A thread discussing this is here Very Frequent Blue Screen Crashes

    PS4 users are submitting saves to the bug team to have this looked at, unfortunately only PS4 and PC users can share saves.

    EA is aware of this issue and looking into it.

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,749 PostsLatest Activity: 55 minutes ago