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helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

80Chuckles's avatar
80Chuckles
Seasoned Novice
6 years ago

Hi, I love the Sims 4 game but lately it been giving me so many problems. When I change my sims clothes then try to save the game, the game restarts ( goes back to the xbox homepage). It does the exact same thing when I try to have my sims travel. I can't even save my game. I don't know what to do. Please help me thank you

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    6 years ago

    @80Chuckles I've moved your post to the current thread on this issue. Please read and do the troubleshooting in this post here XB1 Crash for Travel/Save/Build/CAS Troubleshooting. I would try deleting your autosave from your console and cloud and letting the game generate a new one. This has helped others but not everyone.

    Other users have had success migrating their sims to a new save by saving everything they want to save into the library and placing them in a new game. A thread discussing this is here Very Frequent Blue Screen Crashes

    PS4 users are submitting saves to the bug team to have this looked at, unfortunately only PS4 and PC users can share saves.

    EA is aware of this issue and looking into it.

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